FAQ — Your Questions Answered

Got questions? We have answers. Here are the ones we hear most often.

How does free shipping work?

Free shipping applies to all orders shipped within the United States. No minimum order required — it's free every time.

Do you ship internationally?

Yes! International shipping is available for a flat rate of $20. This applies to all orders shipped outside the US.

How long does shipping take?

Shipping times vary by product and carrier, but most domestic orders arrive within 5 to 10 business days. You'll receive a tracking number by email once your order ships.

How do I use a coupon code?

Enter your coupon code at checkout in the promo code field. The discount will be applied to your order total before payment.

What is the MOM30 code?

MOM30 gives you 30% off your first order sitewide. Enter it at checkout — no expiration, no restrictions.

What is Nu'Jants' return policy?

We accept returns within 10 days of delivery. If you're not happy with your order, reach out to us at nujants@yahoo.com or call (518) 855-6881 and we'll make it right.

How does the BOGO pillow deal work?

Buy any two throw pillows and get a third one free. The deal applies automatically at checkout — no code needed. Mix and match any pillows in our collection.

How does the loyalty program work?

Every time you spend $50, you earn $25 in store credit. That credit is applied automatically on your next order. The more you shop, the more you save.

After your purchase, you’ll receive an email with a link to download your Adopt a Monster certificate. Check your inbox and spam folder. If you don’t see it, contact us at nujants@yahoo.com and we’ll send it right over.

After your purchase, you’ll receive an email with a link to download your Adopt a Monster certificate. Check your inbox and spam folder. If you don’t see it, contact us at nujants@yahoo.com and we’ll send it right over.

How do I contact Nu'Jants?

Email us at nujants@yahoo.com or call (518) 855-6881. We're happy to help with any questions about your order, a product, or anything else.